Thursday, 21 January 2016

Characteristics of Quality Management System

Quality management systems can become unwieldy and bureaucratic if not accurately developed, implemented and maintained. Efficient quality management systems have ten common characteristics, these common denominators of quality management, when accurately implemented, can improve your business organization's ability to satisfy your customer and manage your processes and products more successfully. These ten common denominators are significant and applicable for organizations looking for ISO 9001, AS 9100 registration.

1.       A process is in position to ensure the requirements and expectations of customers and other concerned parties are evidently defined.


2.       The quality policy and quality purposes are defined, organized throughout the organization and understood by employees at all stages.

3.       Progression are documented in straightforward to use procedures that are up to date and controlled while responsibilities of staff are established and followed up on to accomplish objectives.

4.       Resources to come together with objectives are acknowledged and provided. Resources include people, processes, equipment and infrastructure.

5.       Metrics are time-honored and scrutinized for each process. The old axiom, "If it is not worth measuring, it is not worth doing," is certainly true for business processes. When a progression is not monitored and measured, how can leaders know if it is producing the preferred results? Many organizations are unsuccessful to set up criteria for monitoring and measuring processes and as a result incompetence is uncontrolled and it is very complicated to implement counteractive actions that actually work.




6.       Management is dedicated to using the metrics for process enhancements and for communications within the organization in addition to for holding people accountable for their performance. Liability is dependent upon two factors: 1) the people know what is projected and 2), the leaders follow-up to assure people do what is expected.

7.       A process is in position for preventing non-conforming product or services and in the occasion non-conforming the circumstances is documented and counteractive actions taken. In the case of non-conforming product, the process endow with for identification and isolation to prevent it from getting to a customer.

8.       Persistent improvement is a main concern and straightforward approaches are implemented to engage people throughout the organization in identifying frequent improvement opportunities.

9.       A structure for confirmation of processes and products is in place and execution as planned. This includes internal audits of the processes as well as product quality verification at diverse stages of production.

10.   Management is involved in the system and evaluations the entire system at suitable intervals to assure the system is carrying out as planned, is efficient for the business.

Quality management system built on ten introductory principles mentioned above give your business competitive benefits.
The Business organization can also train their employees to become a trained and certified Lead Auditor by irca approved courses training course like ISO 9001 Lead Auditor Courses that many consulting firms are offering today. IRCA approved lead auditor course in India will train and instruct an employee to carry out the internal inspections or the external checks of their company effectively. Hence by undertaking lead auditor courses training programs employees will develop a sense of inspections and will be able to effectively plan and conduct an inspection by identifying all the nonconformities on time in the company operations.


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